How it works

How Vrobo works, from first message to next order

Vrobo sits between your store, WhatsApp and your couriers. Events like a new order or a courier update start flows that message customers, update your store and book shipments.

Connect your store, WhatsApp and courier
Start from ready-made flows
Every step runs on its own
Your team handles the exceptions

The journey Vrobo automates

  1. 01

    They message you

    The AI agent answers questions on WhatsApp, Instagram, Messenger, TikTok and web chat.

  2. 02

    They leave the cart

    A WhatsApp reminder brings them back with their items and a checkout link.

  3. 03

    They order with COD

    Risky orders are flagged and the customer confirms on WhatsApp or by call.

  4. 04

    You offer one more item

    A related product is added to the same order and shipment.

  5. 05

    They pay upfront

    A Paymob or Kashier link turns COD into prepaid.

  6. 06

    The parcel ships

    A waybill is booked and the customer gets tracking updates; failed-delivery reports are checked.

  7. 07

    It arrives

    A review request goes out a few days later.

  8. 08

    They buy again

    Segments and campaigns bring them back for the next drop.

Questions, answered.

Do I have to use every step?

No. Switch on only the flows you need and add more later.

How long does setup take?

Most stores are live the same day. See the setup guide for the steps.

Keep reading

Put it on autopilot today

Connect your store in minutes. Start on pay-per-order or pick a plan when you grow.