Your couriers, connected to every order
Connect the couriers you already use. Confirmed orders book a waybill automatically, and every status change can message the customer or flag a delivery problem.
Supported couriers
| Courier | Book waybills | Status updates |
|---|---|---|
| Bosta | Yes | Yes |
| Aramex | Yes | Yes |
| Mylerz | Yes | Yes |
| J&T Express | Yes | Yes |
| QP Express | Yes | Yes |
| Filtareeq, Turbo, Otex | Ask us | Yes |
Connect a courier
- 01
Add your courier account
In merchant.vrobo.co, open Carriers and enter your courier API details.
- 02
Set a pickup location
Choose the warehouse or branch the courier collects from.
- 03
Add a waybill step
Put the waybill step after confirmation in your flow.
- 04
Turn on tracking messages
Pick which statuses should message the customer.
Questions, answered.
Do I still pay the courier directly?
Yes. Your courier contract and rates stay the same. Vrobo books the shipment in your account.
What does a waybill cost on Vrobo?
0.50 EGP per label on pay-per-order, on top of your courier's own fees.
Keep reading
Waybills & tracking
Book waybills with Bosta, Aramex, Mylerz, J&T Express and QP Express the moment an order is confirmed, and keep customers updated on WhatsApp until delivery.
Fake update detection
When a courier marks an order as refused or unreachable, Vrobo checks with the customer on WhatsApp and flags reports that don't match, before the parcel comes back.
Shipping update templates
WhatsApp templates for shipped, out-for-delivery, delivered and failed-delivery updates, written for cash-on-delivery customers in Egypt and the Gulf.
Put it on autopilot today
Connect your store in minutes. Start on pay-per-order or pick a plan when you grow.