vroboFix common WhatsApp Business problems
Plain-language answers to the errors and setup issues merchants hit most, and what to do next.
WhatsApp error 131047: the 24-hour window closed
Error 131047 means more than 24 hours passed since the customer's last message, so a free-form reply can't be sent. Here's why it happens and how to fix it with a template.
Error 131049WhatsApp error 131049: Meta held back a marketing message
Error 131049 means Meta chose not to deliver a marketing message to keep the user's experience healthy. Learn why it happens and how to get more campaign messages delivered.
Error 131026WhatsApp error 131026: the message couldn't be delivered
Error 131026 means WhatsApp couldn't deliver the message to that number. The usual causes are a number without WhatsApp, a wrong format or an outdated app. Here's what to check.
Template rejectedWhy your WhatsApp template was rejected, and how to fix it
Why Meta rejects WhatsApp message templates and how to fix them: wrong category, badly placed variables, missing samples, misleading or prohibited content.
Number not eligibleNumber not eligible for the WhatsApp Business API?
Why a phone number can't be connected to the WhatsApp Business API and what to do: number already in use, can't receive the code, connected to another provider, or restricted.
Business verificationMeta business verification, step by step
How to verify your business with Meta for the WhatsApp Business API: when you need it, which documents work in Egypt and the Gulf, and how long it takes.
Moving your numberMove your WhatsApp number to Vrobo
How to move a WhatsApp Business API number from another provider to Vrobo: what to prepare, what carries over, and how to keep downtime to a few minutes.
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