Move your WhatsApp number to Vrobo
Already on the WhatsApp Business API with another provider? You can bring the same number to Vrobo. Customers keep messaging the number they know, and the switch takes minutes.
How the move works
- 01
Prepare
Make sure you're an admin on your Meta Business portfolio and note which templates you use most.
- 02
Disable two-step verification
Ask your current provider to turn it off, or do it in WhatsApp Manager.
- 03
Connect in Vrobo
Start the WhatsApp connection in merchant.vrobo.co and choose your existing number.
- 04
Verify the number
Enter the code Meta sends to the number to complete the move.
- 05
Check templates and flows
Confirm your templates are available and switch on your Vrobo flows.
What to expect
- Your number and display name stay the same
- Chat history from the old provider stays there
- Approved templates may need resubmitting
- Quality rating and limits stay with the number
- Messages sent during the switch may be delayed
- You can switch plans any time afterwards
Questions, answered.
Will customers notice the move?
No. They keep chatting with the same number and name.
Can I move from the WhatsApp Business app instead?
Yes. With coexistence you can keep using the app and add the API on the same number.
Keep reading
Number not eligible
Why a phone number can't be connected to the WhatsApp Business API and what to do: number already in use, can't receive the code, connected to another provider, or restricted.
Setup guide
Step-by-step setup for Vrobo: create your account, connect your store and WhatsApp, add a courier, switch on your first flow and test it.
Shopify
Install Vrobo from the Shopify App Store to confirm COD orders, recover abandoned checkouts, upsell into the same order and send campaigns to Shopify segments.
Put it on autopilot today
Connect your store in minutes. Start on pay-per-order or pick a plan when you grow.