An AI agent that answers like your best agent
Customers ask the same questions all day: price, size, delivery time, where's my order. The AI agent answers them on every channel in Arabic or English, and passes the chat to a person when it isn't sure.
What it handles
Pre-sale questions
Price, sizes, colors, stock and delivery fees, with product cards from your catalog.
Order questions
Where's my order, when will it arrive and how much to pay the driver, from live order data.
Policy questions
Returns, exchanges and payment methods, from the documents you give it.
Teach it in an afternoon
- 01
Add your knowledge
Upload your FAQ, return policy, delivery prices and anything your team usually explains.
- 02
Set the tone
Formal or friendly, Arabic first or English first, with or without emojis.
- 03
Decide when to hand off
Complaints, refunds and anything it isn't confident about go to a person.
- 04
Review and improve
Read its conversations in the inbox and add answers where it hesitated.
Questions, answered.
Will customers know they're talking to AI?
You choose how it introduces itself. Many stores give it a name and say it's an assistant, then hand off to a person when needed.
Can it make mistakes?
Like any AI, yes. That's why it hands off when unsure and why you can review every conversation.
Keep reading
Shared inbox
One inbox for WhatsApp, Instagram, Messenger, TikTok and web chat, with the customer's orders next to every conversation. Assign chats, use canned replies and let the AI agent answer first.
AI Flow Builder & MCP
Describe an automation in a sentence, a voice note or a photo of a sketch and the AI builds the flow. With MCP, Claude and ChatGPT can create flows and campaigns in your account.
Cart recovery
Win back abandoned checkouts with WhatsApp reminders that show the customer's items and a link straight back to checkout, plus an optional discount follow-up.
Put it on autopilot today
Connect your store in minutes. Start on pay-per-order or pick a plan when you grow.