AI agent

An AI agent that answers like your best agent

Customers ask the same questions all day: price, size, delivery time, where's my order. The AI agent answers them on every channel in Arabic or English, and passes the chat to a person when it isn't sure.

Answers in Egyptian Arabic and English
Knows your products, policies and delivery areas
Looks up the customer's order status
Hands off to a person with the chat history

What it handles

Pre-sale questions

Price, sizes, colors, stock and delivery fees, with product cards from your catalog.

Order questions

Where's my order, when will it arrive and how much to pay the driver, from live order data.

Policy questions

Returns, exchanges and payment methods, from the documents you give it.

Teach it in an afternoon

  1. 01

    Add your knowledge

    Upload your FAQ, return policy, delivery prices and anything your team usually explains.

  2. 02

    Set the tone

    Formal or friendly, Arabic first or English first, with or without emojis.

  3. 03

    Decide when to hand off

    Complaints, refunds and anything it isn't confident about go to a person.

  4. 04

    Review and improve

    Read its conversations in the inbox and add answers where it hesitated.

Questions, answered.

Will customers know they're talking to AI?

You choose how it introduces itself. Many stores give it a name and say it's an assistant, then hand off to a person when needed.

Can it make mistakes?

Like any AI, yes. That's why it hands off when unsure and why you can review every conversation.

Keep reading

Put it on autopilot today

Connect your store in minutes. Start on pay-per-order or pick a plan when you grow.