Selling with cash on delivery on Shopify in Egypt
Most Egyptian shoppers still prefer to pay on delivery. Shopify supports it out of the box; the work is in confirming orders, shipping fast and keeping refused parcels low.
Set it up
- 01
Enable COD
In Shopify, go to Settings, Payments, add a manual payment method and choose Cash on Delivery.
- 02
Set shipping zones
Create rates for Cairo and Giza, Delta and Canal, and Upper Egypt to match your courier's prices.
- 03
Require a phone number
Make the phone field required at checkout. It's how you'll confirm and update the customer.
- 04
Confirm orders
Install Vrobo to confirm each order on WhatsApp and by call before it ships.
- 05
Connect a courier
Book waybills with Bosta, Aramex, Mylerz or J&T Express straight after confirmation.
Cut refused orders
- Confirm before shipping, every time
- Check addresses in the confirmation chat
- Message customers when the parcel is out for delivery
- Offer a small discount for paying online
- Flag repeat refusers
- Track refusals by city and courier
Questions, answered.
Should I charge a COD fee?
Some stores add a small fee to cover collection costs. Test it: it can lower conversion as much as it saves.
How do I estimate what refusals cost me?
Use our return-cost calculator with your order volume, refusal rate and fees.
Keep reading
Shopify
Install Vrobo from the Shopify App Store to confirm COD orders, recover abandoned checkouts, upsell into the same order and send campaigns to Shopify segments.
Order confirmation
Confirm every cash-on-delivery order before it ships. Vrobo messages the customer on WhatsApp, calls in Egyptian Arabic if they don't reply, and updates your store.
Return cost calculator
Free calculator for cash-on-delivery stores. Enter your orders, refusal rate, shipping fees and margin to see what refused parcels cost each month and what confirmation could save.
Put it on autopilot today
Connect your store in minutes. Start on pay-per-order or pick a plan when you grow.