Review requests

More reviews, asked at the right moment

Customers are happiest a few days after the parcel arrives. Vrobo asks then, on WhatsApp, with a link straight to the review form for the product they bought.

Sent a set number of days after delivery
Links to the exact product in Judge.me
Only to delivered, not returned, orders
Unhappy replies routed to your team

How it works

  1. 01

    The order is delivered

    Vrobo knows from your courier when the parcel arrived.

  2. 02

    Wait a few days

    Give the customer time to use the product. Three days suits most stores.

  3. 03

    Ask on WhatsApp

    A short message thanks them and links to the product's review form.

  4. 04

    Catch problems

    If a customer replies with a complaint instead, it goes to your inbox so you can fix it before it becomes a bad review.

Why it helps sales

Social proof

Product pages with recent reviews convert better, especially for first-time buyers.

Feedback you can use

Patterns in reviews show which products, sizes or descriptions need work.

A reason to come back

A thank-you message with a small code for the next order turns reviewers into repeat buyers.

Questions, answered.

Do I need Judge.me?

Judge.me is connected directly. If you use another review app, ask us; review links can point to other apps too.

Is a review request a marketing message?

It's usually approved as a utility message when it's about a specific order and contains no offer. Adding a discount makes it marketing.

Keep reading

Put it on autopilot today

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