More reviews, asked at the right moment
Customers are happiest a few days after the parcel arrives. Vrobo asks then, on WhatsApp, with a link straight to the review form for the product they bought.
How it works
- 01
The order is delivered
Vrobo knows from your courier when the parcel arrived.
- 02
Wait a few days
Give the customer time to use the product. Three days suits most stores.
- 03
Ask on WhatsApp
A short message thanks them and links to the product's review form.
- 04
Catch problems
If a customer replies with a complaint instead, it goes to your inbox so you can fix it before it becomes a bad review.
Why it helps sales
Social proof
Product pages with recent reviews convert better, especially for first-time buyers.
Feedback you can use
Patterns in reviews show which products, sizes or descriptions need work.
A reason to come back
A thank-you message with a small code for the next order turns reviewers into repeat buyers.
Questions, answered.
Do I need Judge.me?
Judge.me is connected directly. If you use another review app, ask us; review links can point to other apps too.
Is a review request a marketing message?
It's usually approved as a utility message when it's about a specific order and contains no offer. Adding a discount makes it marketing.
Keep reading
Review request templates
WhatsApp templates to ask for product reviews after delivery, with a direct link to the review form and a version for repeat-purchase codes.
Waybills & tracking
Book waybills with Bosta, Aramex, Mylerz, J&T Express and QP Express the moment an order is confirmed, and keep customers updated on WhatsApp until delivery.
WhatsApp campaigns
Send WhatsApp campaigns to Shopify customer segments from your own number. Track reads, clicks and orders per campaign, and pay Meta directly with no markup.
Put it on autopilot today
Connect your store in minutes. Start on pay-per-order or pick a plan when you grow.