vroboWhatsApp templates to confirm COD orders
Short, clear messages that get customers to confirm or cancel in one tap. Use them as utility templates: they're about a specific order and contain no offers.
Install on ShopifyTemplates
{{1}}, {{2}} and {{3}} are variables Vrobo fills from the order.
Variables: customer name, order number, total with currency.
Friendly tone that reads naturally to Egyptian customers.
Add an expected date when your courier gives a reliable estimate.
Cuts failed deliveries caused by incomplete addresses.
Approval tips
- Keep it about this order only
- No discounts or promotions
- Don't start or end with a variable
- Give realistic sample values
- Use your store name in the profile
- Keep buttons short and clear
Questions, answered.
Utility or marketing?
Utility, as long as it's about the specific order and has no promotional content.
Can I add the product image?
Yes. A header image with the product helps customers recognize the order.
Keep reading
Order confirmation
Confirm every cash-on-delivery order before it ships. Vrobo messages the customer on WhatsApp, calls in Egyptian Arabic if they don't reply, and updates your store.
Utility vs marketing
How Meta decides whether a WhatsApp template is utility or marketing, why it changes the price, and examples for online stores.
Template rejected
Why Meta rejects WhatsApp message templates and how to fix them: wrong category, badly placed variables, missing samples, misleading or prohibited content.
Put it on autopilot today
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